Clear answers about accounts, Gold Coins, games, rewards and the free-to-play Cazovia experience.
Knowledge category
General
What is Cazovia?+
Cazovia is a free-to-play entertainment platform built around exclusive Cazovia Original games, account progression and complimentary virtual Gold Coins.
Is this a real-money casino?+
No. There are no deposits, withdrawals, cash wagers or redeemable prizes anywhere on the platform.
Is Cazovia really free?+
Yes. Creating an account, receiving promotional Gold Coins and playing available games requires no purchase.
Who can create an account?+
Cazovia is intended for adults aged 18 or older who may access social casino entertainment in their jurisdiction.
Knowledge category
Gold Coins
What are Gold Coins?+
Gold Coins are virtual entertainment points used for game rounds and account progress. They have no monetary or exchange value.
How can I receive more?+
Eligible players can receive a 150,000 welcome package, 500 hourly, 2,500 daily, 25,000 weekly, a daily mystery reward of 1–10,000 and qualified referral rewards.
Can I purchase Gold Coins?+
Not in the current service. Cazovia is designed around complimentary virtual rewards.
Can Gold Coins be withdrawn?+
No. Gold Coins cannot be cashed out, sold, transferred or redeemed for money, goods or prizes.
Knowledge category
Account
How do I register?+
Choose Sign Up, enter an email and password or continue with Google. By continuing, you confirm that you are at least 18 and agree to the Terms, Privacy Policy, Cookie Policy and applicable platform rules.
Can I create several accounts?+
One personal account is permitted for normal use. Duplicate or automated accounts may be restricted to protect reward integrity.
Where is my balance stored?+
Your authoritative Gold Coin balance belongs to your account and is maintained by the Cazovia server rather than browser cache.
How can I close or restrict my account?+
Contact Cazovia Support to request account closure, a cool-off period or self-exclusion.
Knowledge category
Games
How does game access work?+
Harbor Fortunes is available at Level 1. Additional exclusive Cazovia Originals unlock progressively as your level increases. A small number of announced titles may remain marked Coming Soon.
How do levels increase?+
Eligible Gold Coins played contribute to your lifetime play total. The lobby shows your current level, progress and the level required for each locked card.
How does Harbor Fortunes work?+
It uses a 6×5 cascade grid, scatter-triggered free spins and glowing multiplier symbols, all played with virtual Gold Coins.
Are game outcomes guaranteed?+
No. Game results vary by round and are intended only for entertainment. A displayed win has no real-money value.
Still searching?
Contact Cazovia Support
For account access, privacy, safety or general questions, write to our official support team.
